Service & Product

First time flyers:

First time flyers are requested to report at check-in counter 03 hours prior to departure for timely completion of travel formalities.

Airport:

Hazrat Shahjalal International Airport (HSIA)
Terminal-2
Passenger Check-in Row – 3 & 4

Contact No. of Sales Counter at HSIA:

International : +88028901500-19 Ext: 2911
Domestic : +88028901500-19 Ext: 2885

Lounge:

Our special lounge for the Business Class passengers, The Maslin Lounge, is located on 2nd floor of Hazrat Shahjalal International Airport.

Unaccompanied Minor:

Handling Facilities for Unaccompanied Minor is available both at arrivals and departures with prior request during reservation and fulfillment of traveling conditions.

Wheel Chair:

Wheel Chair facilities are available on both arrivals and departures with prior request at the time of reservation.

Transit:

A dedicated desk for transit/transfer passengers is available round the clock for Biman & Customer Airlines at Hazrat Shahjalal International Airport.

Telephone – +88028914440