Service & Product
First time flyers:
First time flyers are requested to report at check-in counter 03 hours prior to departure for timely completion of travel formalities.
Hazrat Shahjalal International Airport (HSIA)
Passenger Check-in Row – 3 & 4
Contact No. of Sales Counter at HSIA:
International : +88028901500-19 Ext: 2911
Domestic : +88028901500-19 Ext: 2885
Our special lounge for the Business Class passengers, The Maslin Lounge, is located on 2nd floor of Hazrat Shahjalal International Airport.
Handling Facilities for Unaccompanied Minor is available both at arrivals and departures with prior request during reservation and fulfillment of traveling conditions.
Wheel Chair facilities are available on both arrivals and departures with prior request at the time of reservation.
A dedicated desk for transit/transfer passengers is available round the clock for Biman & Customer Airlines at Hazrat Shahjalal International Airport.
Telephone – +88028914440