Service & Product
First time flyers:
First time flyers are requested to report at check-in counter 03 hours prior to departure for timely completion of travel formalities.
Airport:
Hazrat Shahjalal International Airport (HSIA)
Terminal-2
Passenger Check-in Row – 3 & 4
Contact No. of Sales Counter at HSIA:
International : +88028901500-19 Ext: 2911
Domestic : +88028901500-19 Ext: 2885
Lounge:
Our special lounge for the Business Class passengers, The Maslin Lounge, is located on 2nd floor of Hazrat Shahjalal International Airport.
Unaccompanied Minor:
Handling Facilities for Unaccompanied Minor is available both at arrivals and departures with prior request during reservation and fulfillment of traveling conditions.
Wheel Chair:
Wheel Chair facilities are available on both arrivals and departures with prior request at the time of reservation.
Transit:
A dedicated desk for transit/transfer passengers is available round the clock for Biman & Customer Airlines at Hazrat Shahjalal International Airport.
Telephone – +88028914440
Please give your valuable comments at customerrelations@bdbiman.com or fill up feedback

