Head Office
- Biman Bangladesh Airlines LTD.
- Head Office, "BALAKA", Kurmitola, Dhaka-1229, Bangladesh
- Telephone: ‘BALAKA’: +88-02-8901600, +88-02-8901730-44
- Admin Building, Terminal Building & Hanger Complex: +88-02-8901500-22, +88-02-8901640-54, Fax: +88-02-8901558
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For online ticketing: [email protected]
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For online ticket refund: [email protected]
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For customer query: [email protected]
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For customer feedback and complaints: [email protected]
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Job Opportunities: www.biman-airlines.com/about/Careers
Biman Call Center – Biman Phone/Mobile Ticket Purchase Service
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Open: Everyday 08:00 AM to 08:30 PM
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Mobile Phone: +88-01777715613, +88-01777715614, +88-01777715615, +88-01777715616
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Email: [email protected]
Motijheel Sales Centre
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Open: Everyday 10.00AM to 06:00PM
- BIMAN (Ground Floor), 100 Motijheel C/A, Dhaka-1000, Bangladesh
- Phone: PABX Number: +88-02-9560151 Ext: 145 (Domestic Counter), 136,138,158,157 (International Counter)
- Direct Number: +88-02-9559620, +88-02-9553220, +88-02-9552155, +88-02-9559652.
- Email: [email protected], [email protected]
- Manager, Counter: +88-02-9587009, Email: [email protected]
- Sales Promotion: +88-02-9587001, +88-02-9559871, +88-02-9552797,
- Email: [email protected], [email protected]
- Accounts: +88-02-9559516, Email: [email protected]
DHANMONDI OFFICE
- PLOT NO. 75/C, 75/D, ROAD NO. 5A, SATMASJID ROAD, DHANMONDI RESIDENTIAL AREA, DHAKA - 1209
- PHONE NO: 01777715620-621
- E-MAIL: [email protected]
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OFFICE TIMING: 10 AM TO 06 PM ( FRIDAY & SATURDAY CLOSED)
FARMGATE OFFICE
- 81 KAZI NAZRUL ISLAM AVENUE, FARMGATE, TEJGAON, DHAKA-1215
- PHONE NO: 01777715625-626
- E-MAIL: [email protected]
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OFFICE TIMING: 10 AM TO 06 PM ( FRIDAY & SATURDAY CLOSED)
BIMAN HEAD OFFICE BALAKA GATE SALES OUTLET
- BIMAN BANGLADESH AIRLINES LTD.
- BALAKA BHABAN, KURMITOLA, DHAKA-1229.
- PHONE NO: 01777715630-631
- E-MAIL:[email protected]
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OFFICE TIMING: 10 AM TO 06 PM EVERY DAY
Online Ticket & Refund Helpdesk
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For Online Booking/Ticketing: +88-02-8901600 Ext: 2536, 2541, +88-02-8901794
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E-mail: [email protected], [email protected]
- For Online Ticket Refund: +88-02-8901679, +88-02-8901600 Ext. 2754, 2756, 2750, +88-02-8901302
- E-mail: [email protected], [email protected]
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Web site: For Online Booking www.biman-airlines.com/
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For Online Refund www.biman-airlines.com/booking/refundrequest
Travel Agent Portal – TAP Support
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Phone: +88-02-8901794, +88-02-8901600 Ext: 2536, 2541
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E-mail: [email protected]
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Web site: For Online Booking www.biman-airlines.com/agents
Biman Loyalty Club – FFP Support
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Biman Loyalty Club Call Center: +88-01974624626, +88-09606624626
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Biman Loyalty Club Support Center: +88-02-8901600 Ext: 2516, 2517
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E-mail: [email protected]
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Web site: For Online Booking www.biman-airlines.com/loyaltyclub
Customer Feedback & Complaint
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E-mail: [email protected], [email protected]
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Web site: For Online Booking www.biman-airlines.com/about/feedback
Focal Point Officer
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Deputy General Manager, Public Relations
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Biman Bangladesh Airlines Ltd.
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Head Office, Balaka, Kurmitola, Dhaka-1229, Bangladesh
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Office: +88-02-8901672
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PABX: +88-02-8901600 Extn: 2110
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Fax: +88-02-8901716
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E-mail: [email protected]
Ethics Committee
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Mr. Shakil Meraj
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General Manager (Printing & Publications) & Focal Point
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Biman Ethics Committee
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Phone: +88-02-9116703
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E-mail: [email protected]
Biman Innovation Committee
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Ziauddin Ahmed
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Director (Administration) & Focal Point
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Biman Innovation Committee
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Phone: +88-02-8901701
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E-mail: [email protected]
Data Protection Officer
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Biman Bangladesh Airlines Ltd.
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Address: Room No. 206, Balaka, Kurmitola,
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Dhaka-12229,, Bangladesh
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Phone: +88-02-8901600/Ext-2234
- Email: [email protected]