Fly with Bangladesh Biman | Exclusive Fares from Bangladesh

Accessibility Information

Review our current and previous accessibility plans, published progress reports, and available contact and feedback options.

Our commitments and planned actions for improving accessible air travel.

Current plan

View Biman's updated accessibility commitments, actions, target dates, and feedback process for 2026–2029.

Previous plan

Review the previous accessibility plan and the commitments established for the 2023–2026 planning period.

Published updates on the implementation of our accessibility commitments.

Progress report

Read the 2025 update on accessibility initiatives, completed activities, and continuing improvements.

Progress report

Read the 2024 update on the implementation of Biman's accessibility plan.

For travel assistance or accessibility-related questions, contact us through any of the following channels.

Contact Person and Feedback Recipient

Manager Ground Service, Customer Services Division
Balaka Bhaban, Biman Head Office
Kurmitola, Dhaka-1229, Bangladesh
Phone

Bangladesh
+88 01777715533 — Station Manager, Airport Services (24/7)
+88 01777715770 — Manager, Ground Services (Sunday–Thursday, 09:00–17:00)

Toronto, Canada
+1 437 425 2874 — Station Manager (daytime only)
+1 416 546 2121 — Sales/Reservation (daytime only)
Email
[email protected]
Wheelchair Assistance

Email: [email protected]

Phone: +8801777715588
Accessibility Feedback

You may submit feedback anonymously through our online form.
Accessibility Feedback Form (opens in a new tab)