Airport Services

Biman Bangladesh Airlines | Airport Service

Allow us to assist you with your travel needs

Biman Bangladesh Airlines staff are trained to provide quick and efficient check-in. If your travel takes you through Dhaka for a connecting flight, you will be met by representatives to assist you with flight connections upon arrival. If passengers require any special assistance to their departure gates, we will be happy to escort you to the gate. Please contact your departure airport or a local Biman office during reconfirmation to check if check-in times materially differ from our suggested three hours.


Please contact your departure airport or a local Biman office during reconfirmation to check if check-in times materially differ from our suggested three hours.


Contact for Hazrat Shahjalal International Airport, Dhaka.


Station Manager (SM) (+88) 01777715533
Passenger Controller +88028901548


Station Manager of Domestic and Foreign stations


Check In

Airport Terminal Directory

Plan ahead for your flight, and check in advance the Terminal for your Biman Flight.

Tips to help speed your way through Airport formalities

Report to the Biman Bangladesh Airlines check-in counter on-time Keep your ticket, passport and visa documents handy Proceed to the security check point; ensure you are not bringing any prohibited items with you Keep your passport and boarding pass readily available when entering passenger boarding lounge

Check-in counter closes one hour prior to departure

It is important that you arrive at check-in for your flight On-time. Check-in closes one hour before departure. The boarding gate normally closes 20 minutes prior to departure. This could vary depending on your departure airport.

TRAVEL TIP - Always keep your documents handy

Double check that you have your passport, tickets and all other necessary documents with you before you leave home to embark on your journey.


Contact for Hazrat Shahjalal International Airport, Dhaka.


Station Manager (SM) (+88) 01777715533
Passenger Controller +88028901548


Station Manager of Domestic and Foreign stations


Airport Lounges

The Maslin Lounge, is located on 2nd floor of Hazrat Shahjalal International Airport. Lounge access is available for Biman Business Class Passengers and also Gold & Silver Card members.


Unaccompanied Minor at Airport

Handling Facilities for Unaccompanied Minor is available both at arrivals and departures with prior request during reservation and fulfillment of traveling conditions.



Contact for Hazrat Shahjalal International Airport, Dhaka.


Station Manager (SM) (+88) 01777715533
Passenger Controller +88028901548


Station Manager of Domestic and Foreign stations


Wheel Chair/Stretcher Handling

Wheel Chair facilities are available on both arrivals and departures with prior request at the time of reservation which is subject to payment.


Contact for Hazrat Shahjalal International Airport, Dhaka.


Station Manager (SM) (+88) 01777715533
Passenger Controller +88028901548

Station Manager of Domestic and Foreign stations

Transit Passengers

A dedicated desk for transit/transfer passengers is available round the clock for Biman & Customer Airlines at Hazrat Shahjalal International Airport.


Contact for Hazrat Shahjalal International Airport, Dhaka.


Station Manager (SM) (+88) 01777715533
Passenger Controller +88028901548


Station Manager of Domestic and Foreign stations