Respected passenger,
Welcome on board Biman Bangladesh Airlines, the national flag carrier of Bangladesh. We are pleased to have the opportunity to serve you since 1972. Best wishes to you for being with us on this wonderful journey. It is our top priority to make your journey comfortable, enjoyable and above all safe. On the way, you will enjoy cordial Bengali hospitality including delicious traditional Bengali cuisine.
We are delighted to inform you that in 2023, Biman Bangladesh Airlines has been awarded with the prestigious certificate of registration and accreditation under International Air Transport Association (IATA) Safety Audit for Ground Operations (ISAGO) program for our ground handling operation at Hazrat Shahjalal International Airport, Dhaka. This ISAGO certificate will provide confidence to our passengers, customer airlines and the regulators that the airline is maintaining internationally accepted standards for ground handling services.
Biman has been an IOSA (IATA Operational Safety Audit) registered airlines since 2008; now it is an ISAGO registered ground service provider. These certificates indicate that our flight and ground operation have been maintaining internationally accepted policies, processes and procedures in delivering services. Regarding safety issue, there is no scope for complacency. Following the national and international standards for safety and security without compromise, we hope the slogan ‘Safety First’ is going to be deeply embedded in our system.
Biman Bangladesh Airlines uses its wide range of network to transport you directly to 23 destinations around the world. The brand new Boeing 787 Dreamliners have been added to Biman’s fleet to fulfill the expectations of our passengers around the world.
Respected passengers are kindly requested to visit the website www.biman-airlines.com to find flight information such as flight status, flight schedule, addresses of sales centers, online ticket, refund helpdesk and associated information.
I would like to express my heartiest gratitude to you for traveling with Biman. Wishing you a safe and comfortable journey.
© IT Division 
Biman Bangladesh
Airlines
