We are delighted to inform you that in 2023, Biman Bangladesh Airlines has been awarded with the prestigious certificate of registration and accreditation under International Air Transport Association (IATA) Safety Audit for Ground Operations (ISAGO) program for our ground handling operation at Hazrat Shahjalal International Airport, Dhaka. This ISAGO certificate will provide confidence to our passengers, customer airlines and the regulators that the airline is maintaining internationally accepted standards for ground handling services.
Biman has been an IOSA (IATA Operational Safety Audit) registered airlines since 2008; now it is an ISAGO registered ground service provider. These certificates indicate that our flight and ground operation have been maintaining internationally accepted policies, processes and procedures in delivering services. Regarding safety issue, there is no scope for complacency. Following the national and international standards for safety and security without compromise, we hope the slogan ‘Safety First’ is going to be deeply embedded in our DNA.
Biman Bangladesh Airlines uses its wide range of network to transport the respected passengers directly to more than 20 destinations around the world. In the years ahead, Biman is determined to further expand its horizon in 360 degrees. The brand new Boeing 787 Dreamliners have been added to the Biman’s fleet to fulfill the expectations of our travel-loving passengers around the world.
Respected passengers are kindly requested to visit the website www.biman-airlines.com to find the flight information such as flight status, flight schedule, address of sales centers, online ticket and refund helpdesk and associated information regarding expected ticketing.
I would like to express my heartiest gratitude to you for traveling with Biman. Wishing you a safe and comfortable journey. Joy Bangla.
- Shafiul Azim
Managing Director & CEO
Biman Bangladesh Airlines Limited