CONTACT US

Biman Bangladesh Airlines | Contact Us

Head Office

Biman Bangladesh Airlines LTD.
Head Office, BALAKA, Kurmitola, Dhaka-1229, Bangladesh
Telephone: BALAKA: +88-02-8901600, +88-02-8901730-44
Admin Building, Terminal Building & Hanger Complex: +88-02-8901500-22, +88-02-8901640-54, Fax: +88-02-8901558

E-Mail

Biman Call Center – Biman Phone/ Mobile Ticket Purchase Service

  • Working Hours: 08:30 AM to 08:00 PM
  • Hotline Number: +88-01990997997 (hunting number)(open 08:30 am to 08:00 pm)
  • Bkash/Nagad Number: +88-01777715566 (call not receive to this number)
  • Rocket Number: +88-017777155666 (call not receive to this number)
  • Email: [email protected]

Motijheel Sales Centre

DHANMONDI OFFICE

  • PLOT NO. 75/C, 75/D, ROAD NO. 5A, SATMASJID ROAD, DHANMONDI RESIDENTIAL AREA, DHAKA - 1209
  • PHONE NO: 01777715620-621, +88-0244612128, +88-0244612129 
  • E-MAIL: [email protected]
  • OFFICE TIMING: 10 AM TO 06 PM ( FRIDAY & SATURDAY CLOSED)

FARMGATE OFFICE

  • 81 KAZI NAZRUL ISLAM AVENUE, FARMGATE, TEJGAON, DHAKA-1215
  • PHONE NO: 01777715625-626, +88-0258155051, +88-0258155052
  • E-MAIL: [email protected]
  • OFFICE TIMING: 10 AM TO 06 PM ( FRIDAY & SATURDAY CLOSED)

BIMAN HEAD OFFICE BALAKA GATE SALES OUTLET

  • BIMAN BANGLADESH AIRLINES LTD.
  • BALAKA BHABAN, KURMITOLA, DHAKA-1229.
  • PHONE NO: 01777715630-631
  • E-MAIL:[email protected]
  • OFFICE TIMING: 10 AM TO 06 PM EVERY DAY

Online Ticket & Refund Helpdesk

Travel Agent Portal – TAP Support

Biman Loyalty Club – FFP Support ( from 0900Hrs - 1700Hrs on Working Days)

Customer Feedback & Complaint

Focal Point Officer

  • Deputy General Manager, Public Relations
  • Biman Bangladesh Airlines Ltd.
  • Head Office, Balaka, Kurmitola, Dhaka-1229, Bangladesh
  • Office: +88-02-41090866
  • PABX: +88-02-8901600 Extn: 2110
  • Fax: +88-02-8901716
  • E-mail: [email protected]

Ethics Committee

  • Mr. Shakil Meraj
  • General Manager, Biman Flight Catering Center (BFCC) & Focal Point
  • Biman Ethics Committee
  • Phone: +88-02-8901727
  • E-mail: [email protected]

Biman Innovation Committee

  • Ziauddin Ahmed
  • Director (Administration) & Focal Point
  • Biman Innovation Committee
  • Phone: +88-02-41090868
  • E-mail: [email protected]

Data Protection Officer

  • A B M Nozmul Huda
  • DGM Training, BATC
  • Dhaka-12229,, Bangladesh
  • Phone: +88-02-8901534
  • Email: [email protected]

Biman Mobile App Support