Frequently Asked Questions

Enrollment & Benefits

  • How can I become a member of Biman Loyalty Club?
    • You can enroll online now by clicking here.
  • How can I reset my password?
    • You can reset your password by clicking here.
  • Who can join Biman Loyalty Club?
    • Any person the age of 2 years or older can join Biman Loyalty Club.
  • What are the benefits of joining Biman Loyalty Club?
    • Biman Loyalty Club members earn miles that can be spent on flights and flight related services. Biman Loyalty Club has 3 membership tiers: you start as a Green Member, the more you fly with Biman Bangladesh Airlines the higher your membership tier becomes. Each membership tier is packed with benefits and privileges. Silver and Gold tiers bring more exclusive benefits such as free lounge access, extra baggage allowance, priority check-in and more. Please visit the website, log-in your account and see the Benefits, Rules and Terms & Conditions of Biman Loyalty Club.
  • Is a family account permitted?
    • No, enrolment can only be done on an individual basis. Each member must have a unique e-mail address for enrollment. One e-mail address can only be used for opening of just one account. If you want to open two separate accounts in that case you need two separate e-mail addresses.

Earning Miles

Spending Biman Loyalty Club Miles

Claim Missing Miles

Change of Tier Status