Fly with Bangladesh Biman | Exclusive Fares from Bangladesh

Before you submit

Refund request process

Review these points first so you know whether this portal applies to your ticket and what happens after submission.

Check where you purchased This portal is for tickets purchased through Biman's website or mobile app.

Review the policy Fare conditions, cancellation fees and other applicable charges may affect the refund.

Submit your request Provide the booking, payment and passenger information carefully.

Track the status Use the Refund Status tab after submission to check progress.

Ticket purchased from a travel agency? Please contact the issuing travel agency directly for refund processing.

Refund & Change Policy

Read the complete policy when you need detailed fare, cancellation and refund conditions. You will also acknowledge this policy before submitting your request.

Open Policy Download PDF

Refund Request
Check Refund Status

Request a Refund

Complete the required information below. Fields marked with * are mandatory.

Booking & Contact Information

Enter the booking details used for this refund request.

Booking Reference (PNR) *

Departure Date *

Contact Email *

Contact Phone *

Refund Payment Account

Refunds are returned to the original payment method.

Credit Card/ Mobile Banking Account Holder Full Name *

Last 04(four) Digits of Credit Card/ Mobile Banking Account Number *

Passengers Included in This Refund

Passenger 1 is required. Passenger 2 is optional. Add more passengers only if needed.

Up to 9 passengers can be included in one refund request.

Passenger 1 Required

Passenger Full Name *

E-ticket Number *

Passenger 2 Optional

Passenger Full Name

E-ticket Number

Leave both fields blank if this refund is only for one passenger.

Reason & Additional Information

Briefly explain why you are requesting the refund.

State the reason briefly *

Description

I have read and understood the Refund & Change Policy and agree to submit this refund request subject to the applicable fare conditions, cancellation fees and other charges.

You must accept the Refund & Change Policy before submitting the request.

Check Refund Status

Enter the same booking reference and payment-account details used in your refund request.

If you have already submitted a refund request, use this form to check its current status.